Signs you need car won't start
- Clicking sound but the engine does not turn over
- Engine cranks slowly and does not catch
- Engine cranks normally but will not start
- No sound and no dash lights at all
- Dash lights flicker or dim when you try to start
- Starts and then stalls right away
- Key will not turn or push button start does nothing
- Security or immobilizer light flashes
- Starts only after several tries
If you smell fuel, see smoke or notice fluid pooling under the vehicle, stop trying to start it, move away and call for help. Do not keep cranking a vehicle that will not start, since that can overheat the starter and drain the battery further.
Common causes
What gets done where it's parked, and what needs a shop
Usually done on site
- Battery load testing and replacement
- Cleaning or replacing battery terminals and cables
- Starter and starter relay testing and replacement
- Alternator output testing and replacement on many vehicles
- Checking fuel pressure, pump relays and fuses
- Testing spark, ignition coils and crank sensors
- Scanning for codes related to the no-start
- Diagnosing key fob and immobilizer faults
May need a shop or lift
- Fuel pumps that require dropping the fuel tank
- Starters buried in hard-to-reach spots that need a lift
- Internal engine problems such as a broken timing belt or low compression
- Key programming that requires dealer-only equipment
Every mechanic's setup is different. The one who accepts your request will tell you if your job needs a shop.
Before the mechanic arrives
- Note exactly what happens when you try to start it: click, crank, silence or stall
- Tell the mechanic where the vehicle is parked and whether there is room around it
- Make sure the hood can be opened and the mechanic can reach the battery
- Have the keys and any spare fob available
- Mention recent repairs, jump starts or warning lights
- Share your year, make, model and engine, or your VIN
Photos of warning lights, leaks or damage help the mechanic bring the right parts. You can add up to five with your request.
Questions to ask when you get a quote
- What did you test to find the cause?
- Is the battery still good, or did it get damaged by the problem?
- Can you fix it here today, or will it need parts ordered or a shop?
- Is there a separate call-out or diagnostic fee?
- If you replace a part, will you check the charging system too?
- What should I watch for after the repair?
Trackara never handles payment for the work. You agree the price with the mechanic before they start, and you pay them directly. How to read a repair quote.